Privacy Policy

Medic Strong Inc. - Privacy Policy

Effective Date: Dec 1st, 2025

At Medic Strong Inc. (“we,” “our,” “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, book services, or communicate with us.

Medic Strong Inc. provides training, education, and preparation services for individuals preparing for the Paramedic Functional Abilities Test (PFAT). This policy applies to our website, booking systems, communication tools, and related services.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name

Email address

Phone number

Appointment or booking details

Payment or billing information (where applicable)

Service & Booking Information

Training session history

Appointment preferences

Communications with instructors or administration

Usage Data

Pages visited on our website

Interaction with website features

Basic analytics data

Technical Data

IP address

Browser type and version

Device information

Cookies and similar technologies

We collect information only as necessary to operate our services and support clients.

2. How We Use Your Information

Your information may be used to:

Schedule and manage training or consultation services

Communicate regarding appointments, updates, or service details

Process payments or receipts for services

Improve our programs, training materials, and website experience

Maintain safety and security of systems and records

Comply with applicable laws and regulatory obligations

Medic Strong Inc. does not guarantee PFAT outcomes and does not use personal information for automated decision making.

3. Data Storage and Security

Personal data may be stored using secure third-party service providers such as:

Scheduling platforms

Payment processors

Email and communication systems

Website hosting providers

We implement reasonable security measures, including restricted access controls and encrypted transmission where applicable.

However, no method of data transmission or storage is completely risk-free, and we cannot guarantee absolute security.

4. Sharing of Information

We do not sell personal information.

We may share limited information only:

With trusted third-party providers that support scheduling, payment processing, hosting, analytics, or communication services

When required to comply with legal obligations, subpoenas, or regulatory requests

In the event of a business transition such as restructuring or sale, with notice provided when appropriate

All third-party providers are expected to use information only for service-related purposes.

5. Your Rights (Canada + Applicable Privacy Laws)

Depending on your jurisdiction, you may have the right to:

Request access to your personal information

Request correction of inaccurate information

Request deletion of certain records where applicable

Withdraw consent for marketing communications

Request a copy of your data where legally permitted

Requests may be subject to verification and lawful retention requirements.

6. Cookies and Tracking

We may use cookies and analytics tools to:

Support website functionality

Improve user experience

Understand website traffic patterns

You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

7. Data Retention

We retain personal information only as long as reasonably necessary to:

Provide services

Maintain booking and training records

Comply with legal, tax, or regulatory obligations

Certain records may be retained for lawful administrative purposes after services are completed.

8. Contacting Us

For privacy inquiries, data requests, or questions regarding this policy, contact us at:

📧 [email protected]